This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website www.primitivehaus.com.
Information We Collect:
When you visit our website, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and cookies installed on your device. We also gather information about the specific web pages or products you view, referral sources, and your interactions with the website. This information, referred to as "Device Information," helps us improve our website and provide a better user experience. Additionally, when you make a purchase or attempt to do so, we collect "Order Information" such as your name, billing address, shipping address, payment details, email address, and phone number.
We also partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Use of Personal Information:
We use the Order Information to fulfill your orders, process payments, arrange shipping, and provide order confirmations and invoices. We also use this information to communicate with you, screen for potential fraudulent activities, and send you relevant product or service information based on your preferences. The Device Information is utilized to enhance our website's performance, understand customer behavior, and evaluate the effectiveness of our marketing efforts.
Sharing Personal Information:
We may share your Personal Information with trusted third-party service providers to help us process your data and optimize our services. These providers may be located outside of your jurisdiction. We may also disclose your information to comply with legal obligations, respond to lawful requests, protect our rights, or prevent fraud.
Behavioral Advertising:
We may use your Personal Information to deliver targeted advertisements or marketing communications that may interest you. To opt-out of targeted advertising, please follow the provided links.
Your Rights and Choices:
If you are a European resident, you have the right to access, correct, update, or delete your personal information. You can exercise these rights by contacting us using the information provided below. Please note that we process your information to fulfill contracts or pursue legitimate business interests.
Data Retention:
We retain your Order Information for as long as necessary to fulfill orders and comply with legal obligations unless you request its deletion.
Changes to this Policy:
We may update our privacy policy periodically to reflect changes in our practices, operations, or legal requirements. We encourage you to review this policy regularly.
Contact Us:
For further information about our privacy practices, questions, or complaints, please contact us via email at hello@primitivehaus.com
